15 Where Learning Records Are Stored and How to Manage Them
Conversations, progress, learning memory, and reports stay in the current browser. Your membership and credits do not automatically sync those records to other devices. Choose exactly which data you want to clear.
Where Learning Records Are Stored
Course conversations, flashcard progress, learning memory, learning status, and reports are stored in the browser where you study. Your account, membership, and credits are managed separately as account information.
Signing in on a new device does not necessarily make your previous learning records available there. To find them, return to the original device and browser and check whether you are using the same account or guest profile. Guest records and signed-in records are stored separately.
The account and course-access guide explains account benefits. This guide explains how to find and manage browser-based learning records.
Review Conversations After Switching Modes
General conversation shows retained messages from the current lesson across teaching modes. Select a specific mode to view its conversation. General Assistant keeps a separate conversation within the course, shared across chapters; it does not appear in the lesson’s general conversation.
Clicking × exits a mode and preserves your records. Changing chapters or reopening the learning page starts in general conversation. Select the relevant mode when you want to continue an activity.
Changing Devices and Clearing Browser Data
Another browser, device, or browser profile generally does not carry over your original learning records. Ending a private browsing session or clearing website storage can also make previous records unavailable.
If an old record seems to be missing, check whether you are in the original browser, account, and course. There is currently no cloud-sync control that restores all local learning records to whichever device you are using.
Copy any important text you want to keep while you still have access to it. Signing in again, refreshing, or resetting a course does not restore deleted records. See the Privacy Policy for data-handling details.
Three Cleanup Options
Select the eraser icon at the top of the AI coach. Each option has a different effect. Read its confirmation message before proceeding.
| Option | What it deletes | What it keeps |
|---|---|---|
| Clear conversation history | Chats for the current course | Flashcard progress, learning memory, learning status, and reports |
| Delete learning memory | Learning memory for the current course | Conversations and other learning data |
| Reset course data | All learning records for the course, including conversations, progress, memory, learning status, and reports | Your account, credits, and course access |
After clearing chats, retained learning memory and reports may still contain summaries or excerpts from those conversations. Use Reset course data if you intend to remove all learning records for the course.
The choice depends on what you intend to remove. For chats alone, use Clear conversation history. If you want to start the course again, consider Reset course data. Once you confirm it, the cleanup is permanent.
Cleanup Problems
Let the current action finish before starting another cleanup. If the page says local cleanup completed but synchronization failed, retry the original action as instructed and keep the other data.
Learning records and access permissions are separate. Clearing records does not add credits, unlock a course, or fix a membership issue. Follow the troubleshooting guide for those messages.
For the difference between progress, learning status, and reports, return to reviewing your learning.