13 Accounts, Memberships, and Course Access
Course access depends on the course requirements and your current account permissions. Check the course description, then follow the page prompt to sign in or review a membership plan.
Check Course Access
Choose a course from the course catalog and read its description, goals, and chapters. The course page shows which plan you need to access the learning content.
Free generally includes open courses, Pro adds featured courses, and Max also includes core courses. Use the course page and its actual access message to check a particular course, rather than guessing from its name or subject.
Once you can enter the workspace, the first-course guide shows where to find the tutorial, chapter list, and AI coach.
Guest Use and Signing In
Some features are available without registering first. Guests have their own trial allowance and learning records in the current browser. Use the site's sign-in option when the page asks you to sign in.
Once you sign in, membership and credits are managed with your account. The same account can stay signed in on only one device at a time, so signing in elsewhere may mean signing in again on the original device. Learning records stay in the browsers where they were created, even after you sign in.
Before changing browsers or devices, read where learning records are stored. Signing in on a new device does not automatically bring over the original browser's records.
Accounts, Memberships, and Credits
Your account identifies you, your membership determines what you can access, and your credits pay for AI use. Buying a credit pack leaves the membership tier and duration unchanged.
Even if you have access to a course, you can still run out of AI credits. Reading a tutorial or viewing saved records has different requirements from generating a new reply. Follow the message for the action you are trying to take.
Pricing lists current plans, benefits, durations, and purchase options. For model selection and credit use, see AI tiers and credits.
Access Restrictions
If you cannot enter a course, start by checking which account you are using. Then compare its membership status with the course requirement. A membership that has expired may no longer give you access, even if the course opened before. Sending another AI message will not get around that restriction.
If a purchase has not appeared, confirm that payment completed, then refresh the page to check your account status. If the issue persists, contact support with your account email, the course link, the displayed message, and relevant order details.
Clearing learning records does not resolve an access restriction. Keep the records in the original browser so you can continue when access is restored.